Patient Reviews
"Michelle R was a fantastic tech! 4 years of braces is a long time and with broken brackets and other unscheduled hiccups, Michele went out of her way to help the process run as smoothly and quickly as it possibly could."
"I have had a great experience with Dr. Duthie and staff at Duthie Orthodontics the past 1.5 years. They are very accommodating with scheduling appointments or adding any additional adjustment appointments as needed. Getting braces as an adult was something I was unsure about, but has been the best decision with Dr. Duthie and Michele's assistance."
"I was a new patient requiring emergency assistance with a broken permanent retainer. Duthie orthodontics called me back when they had availability and took me when no one else in a 40 mile radius would. Dr. Duthie had a lovely bedside manner and was prompt in tending to me. The work was phenomenal and this was the best orthodontic experience I've ever had. I almost wish I had lived here while I did invisalign so that Dr. Duthie could've been my ortho!"
"Came in to have a permanent retainer fixed and to get impressions for a retainer of my upper teeth. They were able to squeeze me in and make it all happen within an hour. Everyone at the office, from doctor to tech to secretary was incredibly lovely and extremely attentive. Very, very happy with the service. Would definitely recommend!"
"Our experience with Dr. Duthie has been fantastic. Dr. Duthie is not only a knowledgeable, skilled, expert orthodontist, but he is also a kind, welcoming doctor who is able to relate to his teenage (and younger and older) patients. My son actually liked going to all the appointments just to get to talk with Dr. Duthie. My son's teeth aligned exactly as explained by Dr. Duthie before he applied the braces. We are beyond happy with the result. We also are so thankful for Dr. Duthie's amazing office. The entire team there is so supportive, welcoming, attentive and friendly. We always got an immediate call back when we called with a "broken bracket" emergency and Carrie always found a way to fit us in. The entire team at Duthie Orthodontics is professional, friendly, caring and welcoming. The entire experience was just excellent, Dr. Duthie and his team always exceeding our expectations. Wearing braces can be tough for teens (for anyone), but thanks to Dr. Duthie and his team, we sailed through this experience and are so thankful for Duthie Orthodontics."
"Very friendly folks, Payments are breeze, If you opt for treatment… I'm going to do Invisalign."
"I brought my three children in who greatly need braces. I explained that our family finances were tricky and I wasn’t sure if this would be a possibility. They carefully reviewed all of our options and came up with something we could work with!! It felt like a miracle!"
"Laurie did my braces and she killed it ! The people here are extremely nice and so so easy to talk to"
"everyone who greeted me was super warm and the office is sunny and decorated nicely. John is honest and patient with questions. Tina did a great job creating retainers for me - had my retainers ready same day she took the molds which saved me a drive. prices and timing for treatment is better than other consultations i received. :)"
"I want to say thank you for the wonderful job you did on my granddaughter Grace's smile. Her teeth look absolutely beautiful!!! Thank you so much. I would highly recommend your office for anyone who is in need braces.Thanks again!!!Lisa DeBois"
"Very friendly staff, clean facility, would recommend this place if for your looking at getting braces .. they walk you through the entire process of getting them."
"My daughter's permanent retainer was broken. When I called, she was put on schedule within the same week. Everyone was super nice and friendly there. They always smile when we face them. Dr. Duthie was very genuine, patient, and provided professional help. She was given a new retainer right after fitting. My daughter said she likes them and their service. She will definitely visit them again if needed."
"Both of my kids have had their teeth fixed with Dr. Duthie. One had Invisalign, the other braces. We even moved away from the one office, but could still be seen easily at the other office. The staff was always great and very professional. Overall a great experience."
"We had a great experience with Laurie! She was so kind and friendly, and helped put Savannah at ease during her first Invisalign appointment!"
"Laurie put my braces in and did a great job! She is very nice and kept the conversation going."
"Great orthodontist. Really helped me out getting Invisalign and giving me my perfect smile! Highly recommend!"
"THE BEST. The staff are amazing and so personable. Not even kidding, Dr Duthie is really the friendliest and most personable doctor I’ve ever dealt with. He really takes the time to answer every question or concern I had. And went above and beyond to make me and my daughter feel comfortable and was very knowledgeable and explained everything we needed to hear. He and his staff truly care about each and every one of their patients and takes the time to hear and understand each patient’s treatment individually. My daughter is 9 and always dreads just going to her 6 month dental cleanings. She just got braces put on 3 days ago and she’s already looking forward to her next appointment!! Which is huge!! So looks like you guys are stuck with us now lol. People, It’s a no brainer this place is it! I give it a 100000000/10! 😁😁"
"I’m new to the area and nowhere accepted my insurance! I was expecting a huge bill to pay out of pocket to get my braces removed and be fitted for a retainer. Dr. Duthie was genuine and a gods gift when i needed him he was willing to finish my treatment at no cost to me! All of the staff was unbelievably kind and i couldn’t have asked for better service! I 100% recommend these amazing people to anyone looking for an orthodontist! Thank you Dr. Duthie and all of the staff!"
"The best experience with a healthcare professional I've ever had, by far. My old permanent retainer broke so I stopped in to see what could be done and they completely exceeded my expectations. John was friendly, understanding, generous and caring. It made my day."
"Several reasons why I would say this is BEST orthodontist in town. 100% satisfaction with Duthie Orthodontist. Highly recommended for students (especially my fellow Cornellians) from the area to choose this orthodontist! The team and Dr. Duthie are beyond AMAZING!❤️Instead of choosing a closer orthodontist near Cornell University, I am totally willing to drive longer from Cornell to Duthie Orthodontist because of my amazing experience with the team. 🦷☺️First, I feel like I’m being treated with respect, kindness, and more than just a patient. The doctor and the staff are truly empathetic listeners, and they think about my well-being & truly listen to my need. They tried to get to know me — what I study at Cornell, where I am from, and how long I have had metal braces before, etc.Second, I can feel their honesty and professionalism, and again they are really good listeners and made me feel welcome & respected. Let’s be honest, some orthodontists out there just wanna get your money and don’t *actually* listen to our needs💰. Duthie Orthodontist is different because they care about their patients and the individuals who walk into their office (at least this is what I’ve experienced in Ithaca). Thumbs up for Dr. Duthie and his friendly team!"
"I went here to get a permanent retainer removed! The orthodontist is the most humble doctor I’ve ever met!"
"I’m doing Invisalign here. It’s a great experience overall. Unlike what some reviews say, they are quite accessible by phone/text. The front desk lady Carrie is very kind and helpful"
"Our daughter got her braces put on today & we could be happier. Such a great experience & very educated, polite staff. I would highly recommend Dr Duthie ."
"I had permanent retainers put in when I got my braces off back in 2003 from another ortho when I lived in Jersey. About 1.5 years ago I went to Dr. Duthie because both were starting to come loose. I had such great customer service from the staff & Dr. Duthie, & he was extremely generous. He did a temporary fix for me. Today I went back to him because my upper retainer broke & he removed it & made me a new retainer. Again, he was extremely generous. I will definitely go back to him when my bottom retainer goes. I will also refer him to everyone I know. I cannot believe anyone would give him or his practice a negative review. I had a wonderful experience & he is a man of great generosity & kindness. He is not out to make a buck & is more than willing to work with his clients, especially those who do not have insurance & cannot afford the costs of services. I highly recommend Dr. Duthie to anyone. I also have a friend who’s daughter went to him, & again she says the same about him."
"Dr. Duthie and the staff are extremely polite, outgoing, and kind. The enviroment that they all create is wonderful. They work with you on making payments and are very understanding. Where as other orthodontists I went to would not work with me and seemed like they only cared about the money. You can tell that Dr. Duthie and all the staff truly care! I would definitely recommend Duthie orthodontics to anyone who is looking into getting braces! Thank you to every staff member and Dr. Duthie for making my experience great!"
"Duthie is remarkable. Their customer service is better than any health related business I have ever encountered. Michelle at the desk is sweet and accommodating. She creates a cheerful, bright environment when you first walk in that remains throughout the visit. Dr. Duthie and all of the staff are kind and easy going. His good nature and sense of humor put us at ease from the moment we met him. As a family, we were dreading braces. Duthie worked with us in all ways to make it an enjoyable, completely unstressful experience. We LOVE them."
"I am new to Ithaca and was looking for an Orthodontist to help me replace a lower invisalign retainer, as my dog decided to eat mine (what an embassinging reason especially being a teacher). I highly recommend Dr. Duthie and his staff. I found Dr. Duthie from a google search; radiating positive reviews popped up.From my first call to set up an appointment, to my first visit, service was outstanding. The receptionist made my appointment and explained I can save myself time by filling out my patient history prior to my visit online, I took advantage of this and it was painless and easy. The receptionists directions were excellent the building was easy to find and absolutely stunning (feels like a spa). The entire staff provides service with a smile. Beverages and magazines await your arrival in the most comfortable waiting room. Michelle helped me and was delightful. Dr. Duthie was warm, caring professional and extremely knowledgable. I felt valued as he gave me his time freely with a smile. I did not feel rushed as sometimes Doctors can make us feel. His warmth as a person comes through. He even shared some recommendation for dentists. My experience makes me wish he had been my orthodontist from the beginning of my treatments. Thanks Dr. Duthie"
